Product Care

Care for the Straw Handbags and Straw Hats

• Remove stains or spots with a damp cloth and soap dabbing the stain spot with the cloth. Repeat this process with a damp cloth without soap and let air dry. If the hat or bag has been left on a humid space this may distort the straw. Lay a damp cloth or t-shirt on the part that needs to be reshaped and pass a warm iron over it to reshape it. This method can be used to manipulate the shape of the brim if you prefer it to flip up or down, as well. 

• Our handbags and hats are crafted entirely from Toquilla Straw, a natural fiber originating from Ecuador. Its production is entirely handmade, emphasizing the need for careful handling.

  *Please note that these handbags are not designed for carrying excessively heavy items.

Care for the Ponchos and Pashminas

• The best way to keep your Poncho and Pashmina in perfectly good state is to hand wash only with cold water.
• For the Poncho or Pashmina to drain the excess water, we must place a towel on a flat surface, then stretch the garment over it, finally make a roll with the towel and the garment. In this way the water will drain off without damaging the Poncho or the Pashmina.
• To prevent the garment from shrinking or fluffing, avoid contact with hot water and avoid wringing or drying the garment by squeezing it.
• To preserve the original color of your Poncho or Pashmina please avoid drying it by exposing it directly to the sun, keep it in the shade.
• You can dry clean your alpaca garments.

WHAT YOU SHOULD AVOID

• Never use a washing machine.
• Never use a tumble dryer.
• You should never use bleach.
• Alpaca fiber is very sensitive, it should never be ironed.
• Never hang your Poncho or Pashmina wet, if you do it will lose its original shape.
• The fabric should not be exposed to direct sunlight.